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All acceleratorsAccelerator 01 of 04
01
B2B Commerce · Conversational AILive pilot

Optimizely MCP Server

AI-powered product discovery & order submission

An MCP server layer on Configured Commerce lets buyers search in plain language, get contract pricing, and place orders through conversation — turning a large B2B catalog into a guided, AI-native ordering experience.

Customer valueBuyers self-serve faster, with fewer support calls.
Walkthrough Video

Optimizely MCP with Microsoft-Copilot

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Key Benefits

AI-Driven Search

Describe needs in plain English — no menus or SKU lists.

Conversational Ordering

Search, select and checkout all through dialogue.

Customer-Specific Pricing

Each buyer's contract pricing is applied automatically.

Reduced Service Load

Fewer routine order calls and emails reach reps.

The Challenge

Slow Product Discovery

Large B2B catalogs and manual order entry stretch sales cycles and tie up CSR teams.

How This Accelerator Resolves It
  • Conversational search replaces manual catalog navigation.
  • Plain-language ordering removes manual entry for buyers and CSRs.
  • Order status, stock and pricing are answered instantly in chat.
  • Non-catalog parts are added by photo upload.
Ideal Customer Profile

Mid-to-large B2B distributors and manufacturers on Configured Commerce with complex catalogs, contract pricing, and busy CSR teams.

Signals to Look For
Large or complex B2B catalogHigh volume of phone / email ordersCustomer-specific contract pricingMicrosoft Teams already used day-to-day
Technical Standpoint
  • MCP layer integrated with Configured Commerce
  • Live pilot running inside Microsoft Teams
  • Non-catalog add-to-cart via photo upload
Value for Optimizely

An AI-native ordering experience that differentiates Configured Commerce and deepens platform usage.

Value for Royal Cyber

Accelerator-led implementation plus managed services across new channels and catalogs.

Put this accelerator to work

Optimizely MCP Server is delivered by the Royal Cyber Optimizely Center of Excellence as a defined-scope engagement, with managed services and optimization to follow.